More fun with Qwest

So I had a problem with the phone line on Monday, which started during another storm. No dial tone. Strangely enough, DSL was working on the same line, albeit at abnormally low bitrates. So I could still get through to Qwest. I filed a repair ticket on their web site. A few minutes later, the problem got resolved (perhaps by itself, I'm not sure, as they didn't seem to know anything about what was happening when I contacted them as asked on the ticket status).

Along the way I ran into this interesting message on the web site. Anyone see what's wrong with this interface?